COVID-19 UPDATE

Lockhart Power Company will return to its normal monthly collections processes effective July 1, 2020, meaning that beginning in July 2020, Lockhart Power will resume:

  • Sending termination notices
  • Assessing late charges
  • Sending reminder notices
  • Disconnecting customers who have unpaid past due balances

However, we understand that many of you have suffered from the effects of the Coronavirus pandemic. We will continue to provide the same delayed payment options as we always have and will extend deferred payment plans for up to twelve months for customers who need such assistance. If you need to make arrangements for any type of deferred payment plan for the balance you owe Lockhart Power, please contact our office at 864-545-2211.

Lockhart Power’s business offices will be closed to the public until further notice due to the risks associated with COVID-19.

During this national emergency, we know that some of our customers may be experiencing unexpected financial hardship.

For all customers in need of assistance to pay your electric bill, please refer to the financial assistance agencies contact information below:

  • UNITED WAY: DIAL 211
UNION COUNTY
  • AMERICAN RED CROSS: (864) 427-7991
  • CAROLINA COMMUNITY ACTIONS: (864) 427-0336
  • DEPARTMENT OF SOCIAL SERVICES: (864) 429-1660
  • THE SALVATION ARMY: (864) 427-0656
SPARTANBURG COUNTY
  • DEPARTMENT OF SOCIAL SERVICES: (864) 596-3001
  • GLEAMNS COMMUNITY ACTIONS AGENCY: (864) 707-5029
  • HELPING HANDS MINISTRIES OF WOODRUFF INC.: (864) 476-2401 (NOTE: MUST RESIDE IN THE WOODRUFF SCHOOL DISTRICT 4 AREA FOR SUPPORT.)
  • TOTAL MINISTRIES: (864) 585-9167
CHEROKEE COUNTY
  • DEPARTMENT OF SOCIAL SERVICES: (864) 487-2704
  • PEACH CENTER MINISTRIES: (864) 489-2549
CHESTER COUNTY
  • CAROLINA COMMUNITY ACTIONS: (803) 385-5205
  • DEPARTMENT OF SOCIAL SERVICES: (803) 377-8131
YORK COUNTY
  • CAROLINA COMMUNITY ACTIONS: (803) 329-5196
  • DEPARTMENT OF SOCIAL SERVICES: (803) 684-2315
  • P.A.T.H. – UNITED WAY: (803) 684-3992 ext. 204
Bill Payment

In an effort to minimize the spread of COVID-19, we strongly encourage you to pay your bills:

  • online
  • by mailing your payments in the return envelopes provided with your bill
  • via telephone at (855) 291-3464

If you choose to use our payment locations, please note the changes to the following locations:

  • Stacy’s Interior Designer – Now open to the public. You can also take advantage of the drop box at the front entrance.
  • Jonesville Town Hall – Now open to the public. You can also take advantage of the drop box at the front entrance.
  • Pacolet Town Hall – CLOSED TO THE PUBLIC.  On-site visits can be made by appointment only by calling 864-474-9504.  You can also take advantage of the drop box at the front entrance.

If you choose to use one of our drop boxes, we will enter and deposit all payments daily. If you are paying with cash and do not have the correct change, the difference will be applied as a credit to your next bill. If you do not have a payment envelope, they are provided at drop box locations. Please be sure to write your address on the envelope. If immediate assistance is required, please call 864-545-2211.

New Service

If you are applying for a new service, please make sure you have:

  • Proof of ownership, i.e. tax notice or closing papers, or a rental/lease agreement
  • Picture ID
  • Your Social Security Card

Call (864) 545-2211 to schedule a time to visit our office to complete the new service process or if you have any questions.

We are actively monitoring the situation and will provide updates on our Facebook page and through other methods of communication as they become available to us. Be assured that Lockhart Power will do everything possible to support the community and local businesses as we navigate through this emergency situation.

FINANCIAL ASSISTANCE

Need help for past-due bills? Financial relief may be available.

Each of us has experienced the pandemic’s impact in different ways, and unfortunately, many continue struggling to pay past-due housing and utility bills. In response, new and existing assistance programs have been purposely designed to help those affected by the economic impacts of COVID-19.

Financial assistance is now available for many who may not have previously qualified. Or, for those who did qualify in the past, increased levels of assistance may now be available. If you or someone you know is struggling, please contact one or more of the programs below to find detailed information about the various federal assistance options currently available, including eligibility information and how to apply.

  • Local assistance agencies may be able to cover some or all of your past-due utility bills. For agency information for your area, dial 211 or visit SC211.org online.
  • Those earning below certain income thresholds may apply to the Low-Income Home Energy Assistance Program (LIHEAP) to qualify for energy bill payment assistance.
  • SC Stay Plus is an emergency rental assistance program providing funds to help eligible applicants pay up to 12 months of past-due rent and utility bills dating back to March 2020.
  • The Homeowner Assistance Fund is a new program designed to help prevent homeowner mortgage delinquencies, defaults, foreclosures and loss of utility service for eligible homeowners. Sign up to receive email notifications when program applications begin.
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