Customer Information

Excellent, personalized customer service is Lockhart Power’s main priority and is vital in a tightly knit community like ours. This extends from our largest industrial customers to our individual residential customers. We strive for continuous and cost-effective improvement in our business processes, and have recently replaced our financial IT system to enable additional customer services.

How to become a new customer

To become a customer of Lockhart Power, you must complete an Electric Service Application. Please bring your completed application to one of our location at Lockhart Power, Pacolet Town Hall, Jonesville Town Hall, or Stacy’s in Monarch. See the Billing & Payment page for the address of each of these sites. Please bring your driver’s license and social security card. You may also be asked to provide current sufficient documentation (i.e. rental lease, property tax documentation, credit card statement, etc.) for address verification.

Deposits are determined upon your credit check. Deposits are refundable to the account after the 24th month of perfect paying history. If you move prior to the deposit refunding and a balance remains, the deposit will refund to the account and any credit left will be mailed to the customer’s forwarding address. Deposits accrue interest on behalf of the customer.

New customers should call Lockhart Power’s office at (864) 545-2211 to find out how to open a new account.
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